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How v3game Handles Your Personal Data

At v3game, we take how we collect, store and use your personal data seriously — this policy sets out exactly what we gather, why we gather it, and…

Data collected only as neededYour account, your access rightsIndia-region data handlingClear contact path for data queriesNo data sold to third parties
v3game How v3game Handles Your Personal Data
DATA CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how we handle your data, want to correct information on your account, or need to request deletion, our team is reachable through the channels below.

Email — Data Queries Send your data access, correction or deletion request to our dedicated privacy address. Include your registered email so we can locate your account and respond accurately within 72 hours.
Live Chat — Account Support Start a live chat session from your account dashboard for immediate assistance. Our support team can escalate data-related questions to the privacy team on your behalf during chat hours.
Help Centre — Self-Service Visit the Help Centre section of your account for step-by-step instructions on downloading your data, updating your details or closing your account, available any time without waiting for an agent.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Every layer of your account — from login to payment processing — is covered by specific data-handling practices designed to keep your information accurate, secure and accessible only to you and authorised…

Data Collection

We collect only what is necessary: your name, email, phone number, payment method identifiers such as a UPI VPA or Paytm-linked number, and session logs. No additional data is pulled without your explicit consent at the time of collection.

Cookie Usage

Cookies on v3game store session tokens and preferences — they do not store payment credentials. You can manage cookie settings in your browser at any time, though disabling certain cookies may affect how account pages load and remember your preferences.

Account Security

Your account password is stored as a one-way hash — we cannot read it, only verify it. Two-step login verification is available and recommended. If we detect an unusual login pattern, we flag the session and may ask you to re-verify before proceeding.

Data Retention

Account data is retained while your account remains open and for the period required by applicable law after closure. Once legal retention periods pass, your personal identifiers are removed from active databases. Transaction records may be kept longer for regulatory compliance.

Third-Party Access

Payment processors handling UPI, Paytm and PhonePe transactions receive only the data they need to complete or verify a transfer. We contractually require these processors to protect your data and prohibit them from using it for any purpose beyond completing the transaction.

Your Rights and Requests

You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion when no legal obligation requires retention. Submit requests via the email channel listed in the contact section and we will confirm receipt within one business day.

Common Questions About Your Data at v3game

These questions cover the data situations our account holders ask about most — from what we collect during a UPI deposit to how long we hold records and what happens when you close your account. If your question is not here, reach out via the contact paths listed above.

We collect your name, email address, phone number and, where required for payment verification, a government-issued ID reference. Payment method identifiers like your UPI VPA are stored only to process transactions linked to your account.

No. We store only a transaction reference or masked identifier, not your full UPI PIN, Paytm password or PhonePe login. Actual authentication for those payment methods happens inside your payment app, not on our platform.

We retain data for the period required under applicable law in your jurisdiction after account closure, typically for financial and audit purposes. Once that period ends, personal identifiers are removed. You can ask us for the specific retention period relevant to your account.

Yes. Email our privacy team with your registered address and a data access request. We will compile and send your account data — registration details, transaction history and activity logs — within the timeframe required by applicable law in your region.

Send a deletion request to the privacy email address with your registered account details. We will process it once legal retention obligations are satisfied. We will confirm in writing when deletion is complete or explain if any data must be held longer.

No. We do not sell or rent your personal data to advertisers or unaffiliated marketing companies. Data shared with third parties is limited to payment processors like UPI and Paytm gateways, strictly for completing your transactions.

Change your password immediately from the account security settings page, then contact our support team via live chat or email. We will investigate, secure the account and inform you of any confirmed data exposure as required by applicable law.